What is CafeteriaPro?

Mid-sized and large organizations run large cafeterias for the benefit of their most important resource, their employees. For organizations working round the clock, the cafeteria has to be operational 24hours X 7days x 365 days. In such organizations, the cafeteria forms an important focus area for their HR and admin departments. Since the cafeteria activity is typically outsourced to a catering company, a smooth system for recording and tracking is essential.

Zestorm CafeteriaPro aims at creating a transparent, recording and processing system for the employees, organization and the catering company.

The organization pays the catering company according to the consumption of food items by its employees and cafeteria users. Keeping track of the consumption becomes a headache for the organization as the conventional printed coupons and registers are not very handy for verification. The organization may also need to segregate the consumption to the departments, shifts, company-paid, according to business policies of the organization. The organization also needs to keep track of company visitors to the cafeteria. The organization may also need to be able to generate separate reports for sub-contractors working at their premises.

The catering contractor needs to assign staff to control and estimate the consumption of food items. He also needs to make sure that the pilferage is kept to the minimum and a correct count of consumption is kept. If he keeps conventional paper registers for employees to sign and collect the coupon, the post-processing becomes a time consuming activity which cannot be checked and verified easily. The documentation for supporting his invoice becomes very voluminous and bulky. Since the cafeteria is very heavily loaded at peak hours, long queues form for collecting the coupons which is not desirable.

Goals of the system

For the organization:

• Verify precisely and easily the invoice submitted by the catering contractor.
• Save on time and cost on recording cafeteria data as compared to conventional methods.
• Segregation of the consumption amount according to departments/cost centers.
• Track company visitors according to department.
• Identify amount to be paid by company and the employee according to business policies.
• Reduces the queue at peak times as the data entry takes around 5-10 seconds.
• Get exception reports automatically as per configuration. Reports will be pushed to configured users at the scheduled times.

For the catering contractor:

• Invoice the organization, sub-contractors and monthly account holders according to items consumed by them over the period of time desired.
• Plan his purchases according to the Daily item-wise consumption reports.
• Ensure no pilferage is happening due to any cafeteria staff making ambiguity and unreadable entries in conventional recording system like register and coupons.